Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at roxfive@outlook.com.
Once your return is approved, we’ll provide the return address and send you a return shipping label, if applicable. Items sent back without first requesting a return will not be accepted.

You can always reach us at roxfive@outlook.com. for any return questions.